Privacy Policy

  • PRIVACY POLICY

    General provisions

    Tranzbase (hereinafter referred to as "we" or "Data Controller") is the controller of the Website. In this Privacy Policy we describe collection, use, and processing of personal data and other information provided by you while using our Website tranzbase.com (hereinafter: "Website"), our web application (hereinafter: "Web App"; both - "Website" and "Web App" are named as "Services").

    Registered office: Davenport House, 16 Pepper Street, London, England, E14 9RP, +44 208 1577778 mail: support@tranzbase.com

    Your personal data will be collected according to the legal acts of the European Union and the United Kingdom and Northern Ireland and respective instructions of controlling authorities. All possible technical and administrative measures will be applied to protect personal data collected from you against loss, unauthorized use or unauthorized modification. he Data Controller's employees are obliged not to disclose or disseminate personal data received to third parties.Persons under the age of 18 are not to provide any personal data through our Services. If you are an individual under the age of 18, before submitting personal data you shall obtain consent of your parents or other legal representatives.

    Terms used in this Policy are construed as specified in the General Data Protection Regulation No. 2016/679 (EU), in case of any misunderstanding of terms contained in this Policy, you shall refer to the particular meaning of the term in the General Data Protection Regulation No. 2016/679 (EU).

    To provide Services for you we process information about you as described below. We do this with the utmost care.

    It is important for you to carefully read this Policy; each time you visit the Website you agree to the terms of the Policy. If you do not agree to these terms, please do not visit the Website, do not use its content and/or Services.

    How do we collect information on you?

    Your personal data and other information on you are collected in the following ways: - you provide us with information directly while registering on the Website ("Signing-up"), conclude Agreement with us, install our Web App, subscribe to our newsletter or other types of communication, or participate in our surveys;- we collect information automatically with the help of cookies and other similar technologies when you access the Website or use Services in any other way, including while submitting queries or publishing information on social networking platforms we are administer. We acquire information from third parties or from publicly available sources (socialnetworks, third parties' websites or otherwise) if it is permitted by law. We could associate information we receive about you from such sources with the information we receive from you.

    If we collect information on you in other cases not covered above, we inform you additionally.

    What information on you do we collect?

    We try to collect only such information on you that is inevitably necessary, we collect the information to:- provide our Services to you properly and promptly (i.e. Know Your Customer (KYC)information or information about the device you use to get Services. Enhance quality of our Services with the help of surveys, understanding your preferences and needs.You may choose not to provide us with certain information. However, in this case our Services may be limited or not available at all. In case of any questions, please, do not hesitate to contact our Client Service.

    For what purposes do we use information on you and on what legal basis?

    Information on you is processed to:confirm your identity and verify your eligibility to use our Services and comply with any applicable legal or statutory requirements under applicable law;provide you the Services properly and promptly;provide you with the information on our Services;provide you with the information requested by you regarding the provision of Services;provide you with tailor-made advertisements and promotional content as well as to send to you reports on our promotional activities, evaluate and analyse market, customers, services (including collecting your opinion on Services, organizing surveys or other promotional activities to the extent permitted by applicable law) in case if your separate consent* is provided; improve our Services and produce new content and Services; defend our interests legally; for other purposes, if your consen t⃰is given. We inform you that you have the right to refuse to receive the content of our direct marketing,informing us about this by e-mail support@tranzbase.com or by the refusal link in the newsletter. Such withdrawal shall not affect the lawfulness of processing based on consent given before. The legal basis for our use of information on you could be the following: compliance with legal obligations applicable; performance of the Agreement with you; our legitimate business interest;in certain cases, your consent. The purposes for which we use information on you as well as methods of its collection and legabasis for its processing are presented below.

    Purpose
    Legal basis for use
    Information on you
    To confirm your identity and verify your eligibility to use our Services and comply with applicable legal or statutory requirements
    - Legal obligations
    - Legitimate business interest
    Your name and surname, personal number or code, date and place of birth, nationality, registered address, correspondence address, personal identity documents (type, issue date, ID number, issuing authority), your photo, signature, tax ID number, tax residency, email address, mobile phone number, your occupation, IP address, etc.
    To provide you the Services promptly and properly
    - Performance of the Agreement with you
    - Legal obligations
    Your name and surname, personal number or code, date and place of birth, nationality, registered address, correspondence address, personal identity documents (type, issue date, ID number, issuing authority), your photo, signature, tax ID number, tax residency, email address, mobile phone number, your occupation, IP address, etc.
    To provide you with the information on the Services
    - Performance of the Agreement with you
    - Legitimate business interest
    Your name and surname, email address, mobile phone number.
    To provide you with the information requested by you, regarding the provision of Services
    - Legitimate business interest
    Your e-mail address or other convenient contact.
    Custom ads & promotions and market analysis may be sent to you along with reports on promotional activities, surveys, and collecting your opinions only if you give separate consent.
    - Legitimate business interest
    Social network account details, e-mail, your preferences and interests.
    To improve our Services and produce new content and Services
    - Legitimate business interest
    Your IP address, operating system version, device you use to access our Services, moment of time and duration of your session, inquiries you enter on the Website, any other information stored in the cookies detected on your device, GPS signal of your device, information on the closest Wi-Fi access points given to us when you are using our Services.
    To defend our interests legally
    - Compliance with legal obligations applicable
    - Legitimate business interest
    Your name and surname, personal number or code, date and place of birth, nationality, registered address, correspondence address, personal identity documents (type, issue date, ID number, issuing authority), your photo, signature, tax ID number, tax residency, email address, mobile phone number, your occupation, IP address, etc.

    If use of information does not meet indications stated above, but we reasonably believe that such use is inevitably necessary for provision of Services, we ask your consent before we start to use such information.In some circumstances we may use information on you in ways not described above. In such a case, we provide you with a supplemental privacy notice explaining such use. You shall read such supplemental notice in conjunction with it.

    Who do we share information on you with?

    We may share information on you with:companies providing services on our request (remote ID verification service providers, IT service providers, cloud storage service providers, strong customer authentication providers, auditors, etc.).These companies cannot use information on you other than for the purposes of providing services on our request;banks / international payment service providers / electronic money and payment institutions / international payment service organizations like SWIFT and TARGET 2, etc.;companies helping to organize surveys / other promotional activities. These companies cannot use information on you other than for the purposes of providing services for us;financial services providers that help us to provide the Services (banking partners, banking intermediaries, international payments services providers, card manufacturing/personalisation and delivery companies, fraud and risk mitigation service providers, etc.). These companies cannot use information on you other than for the purposes of providing services for us; other third parties if required or permitted by applicable law or is necessary to protect our legitimate business interests (governmental authorities, investigation officers, courts, etc.).

    Where information on you may be sent?

    Information on you may be sent within or outside the country or territory where it was collected, including to a country or territory that may not have equivalent information protection standards. In such cases we do our best to ensure the security of your information transferred.When the Data Controller sends information on you to countries outside the European Economic Area, it makes sure that one of the following security measures is applied: "Privacy Shield"; signed agreement signed with the information recipient based on the Standard Contractual Clauses approved by the European Commission; Binding Corporate Rules rules;information recipient's country applies adequate information protection standards; permission from the Data Protection Inspectorate.

    How do we protect information on you?

    We implement intelligent technical and other measures to secure information on you we collect, inter alia: Administrative measures. Access to information on you is limited to authorized personnel having a legitimate need to access it based on their job descriptions. In case third party use information on you, similar requirements are implemented;Technical measures. Information you provide to us is stored on our secured servers. However, while we are taking appropriate actions to protect information on you, you shall understand that no website, computer system or wireless connection is completely secure.

    How long information on you is stored?

    We store information on you for the period necessary to fulfil purposes for which such information was collected. After this we delete it, unless applicable law obliges us to store information for tax purposes or pre-trial investigations, but in any case, the storage period is no longer than 10 years. If we do not store information anymore, it is deleted in such a way that it cannot be restored.

    What rights do you have regarding information on you?

    Depending on the situation you have the right to:be informed on how information on you is used (right to be informed); access information on you (right to access);oblige the Data Controller to rectify inaccurate or incomplete information on you (right to rectification);erase information on you (right to be "forgotten"); require the Data Controller to restrict the use of information on you for one of the legitimate purposes (right to restriction of use); transmit information on you to another data controller (right to data portability); object to that the use of information on you is based on legitimate interests of the Data Controller or a third party. The Data Controller is responsible to prove that the use is conducted for legitimate interests and these are beyond your interests (right to object); file a complaint with the supervisory authority in your country regarding the use of information on you (right to complain). You can contact us regarding exercise of these rights using support@tranzbase.com or links at the bottom of the promotional content provided by us.

    Contact us

    If you notice any discrepancy between this Privacy Policy and applicable law, a security loophole on the Website or other issues regarding the use of your personal data and other information on you provided, please, contact our Data Protection Officer via email support@Tranzbase.com or contact us using the following details: Data Controller details:
    "Tranzap Ltd"
    Legal entity code: 12930768
    Registered office: Davenport House, 16 Pepper Street, London, England, E14 9RP,
    Phone: +44 208 1577778
    E-mail: support@tranzbase.com

    Final provisions

    The Privacy Policy is to be reviewed at least once a year. If we update our Privacy Policy, we notify you about essential changes and updates by posting a notice on the Website. Please, check the Website for any updates or changes or notices to changes of our Privacy Policy. If you continue to use our content and / or Services after such notices are posted, we assume that you agree with such updates or changes respectively